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How do we support real time medical devices?

8/1/2014

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This would depend on what medical devices and where.  What we have seen at many hospitals that are interfacing patient monitors, ventilators, and IV Pumps, the first call goes to IS.  In the off hours, the nursing supervisor calls the on call person.  For vitals sign monitors, we have normally see that these are supported normal IS office hours.  If the a set of  vitals don't come thru, they are documented manually.  Where this question gets complicated is in the critical care areas - ICU, ED and OR.  There seems to be a trend in many hospitals where IS is extending their support 7 days a week and extending to two shifts.  The push in CPOE, medical devices interfaces, and more patient documentation online has forced many IS departments to review their support policies.  If you only have one interface engineer, we strongly recommend that you have a secondary support person who is knowledgeable in the interfaces is assist.
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    Kevin L Frederick
    Founder & CEO


    Welcome to our blog!  Our purpose at D288 IT Solutions is to support the advancement of healthcare IT.  Our hope is to create an environment through sharing of topics aimed to help the healthcare IT professional in their careers.  We hope you find the information useful and practical, so enjoy and check back often!

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Phone: (315) 870-5533
Toll Free:  (877) 585-3975
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  • Home
  • About Us
    • Our Mission
    • Our Values
    • Our Story
    • Our Founder
    • Our Clients
    • Our News
  • Our Services
    • Infrastructure Services
    • Integration Services >
      • HL7 Consulting Services
      • HL7 Outsourcing
      • Epic Bridges
      • Meditech NMI
      • RHIO/HIE Integration
      • HL7 Project Management
    • Transitional Leadership
  • Careers
    • Our Work Culture
    • Our Benefits
  • Customer Care
    • Submit a Ticket
    • Feedback
    • Blog
    • Resources & Downloads
  • Contact Us